Before you just mindlessly click on the ‘Terms and Conditions’ section of the booking process, I encourage you to actually read the terms and conditions. There’s some very important information in that section. It outlines cancellation policies, check-in requirements, deposit requirements, payment policies and addresses special requests. Believe it or not, when the “I’ve read Terms and Conditions” box is checked, it means you agree with the terms and conditions that were outlined. In short, you and the resort have come to an agreement.
If any section of the “terms and conditions” conjures some concern, call the resort. Ask for some clarity on what puzzles you. The very helpful reservationist will gladly shed some light on the point of contention. Once you are thoroughly at ease with the terms and conditions, then and only then, should you book your vacation.
Some policies may seem a bit rigid and unyielding, but, believe me; they are not put in place to turn away guests. I promise, being clear on what’s expected of you as a guest of the resort will enhance your vacation and minimize glitches. The resort’s role in making sure your vacation goes smoothly will also be well defined …everyone will be on the same page…making your vacation experience all that you imagined.
The ultimate goal of the resort is to make your stay as enjoyable as possible. Repeat guests are the biggest compliment to any resort. Resorts strive to build repeat guest clientele so first impressions mean a lot. And, the best way to put its best foot forward towards a great first impression is to make sure terms and conditions are well understood.